Contact information
WE'RE HERE TO HELP
Thank you for shopping with Bodega369.
If you have questions about an order, product, shipping, delivery, return, refund, or anything else related to your shopping experience, our customer support team is here to assist you.
CUSTOMER SUPPORT
Email:support@bodega369.com
Website:bodega369.com
RESPONSE TIME
We aim to respond to customer inquiries within 1–2 business days.
During weekends, holidays, promotional periods, or periods of unusually high inquiry volume, responses may take slightly longer.
We appreciate your patience and will respond as soon as possible.
ORDER SUPPORT
If your inquiry relates to an existing order, please include:
• Your Bodega369 order number;
• The email address used to place the order;
• A clear description of your question or issue; and
• Photographs or other relevant information if your inquiry concerns a damaged, defective, or incorrect item.
Providing this information helps us locate your order and assist you more efficiently.
SHIPPING & TRACKING QUESTIONS
If you are contacting us about a shipment, please include your order number and, if available, your tracking number.
Please note that tracking information may take some time to update after an order has shipped.
RETURNS & REFUNDS
For return or refund requests, please contact us before sending any merchandise back.
Return instructions and the appropriate return location may vary depending on the product and fulfillment location.
Please review our Return & Refund Policy for complete information regarding eligibility, return procedures, damaged items, cancellations, and refunds.
SECURITY NOTICE
Bodega369 customer support will never ask you to provide your complete credit card number, banking password, account password, or other sensitive authentication credentials by email.
If you receive a suspicious communication claiming to represent Bodega369, please contact us directly at support@bodega369.com.
CONTACT INFORMATION
Bodega369 Customer Support
Email: support@bodega369.com
Website: bodega369.com